1. Purpose and Categories of Personal Data Collection

Purpose: To respond to customer inquiries, provide and improve services, manage memberships, fulfill contracts, and support customers.
Categories: Name, contact information (phone number, email), address, service usage history, cookie information, etc.

2. Methods of Collecting Personal Data

Methods: Collection through website registration, inquiry forms, event participation, automatic collection via cookies, etc.

3. Retention and Use Period of Personal Data

Retention Period: In principle, personal data will be immediately destroyed once the collection and use purposes are fulfilled. However, if required by relevant laws, the data will be retained for a certain period.
Example: Contract or cancellation records: 5 years (under the Consumer Protection in Electronic Commerce Act)

4. Provision of Personal Data to Third Parties

Principle: Personal data will not be provided to external parties.
However, data may be provided to third parties only when required by law or with the consent of the user.

5. Outsourcing of Personal Data Processing

Personal data may be outsourced to external companies for service provision, and in such cases, the content of the outsourcing agreement will be clearly stated.

6. User Rights and How to Exercise Them

Users have the right to request access, correction, deletion, or suspension of processing of their personal data at any time.
Users can exercise these rights by submitting a written request or via email, and the company will take action without delay.

7. Personal Data Destruction Procedures and Methods

After the purpose is achieved, the data will be moved to a separate database and retained for a certain period before being destroyed. Paper documents will be shredded, and electronic files will be deleted in a way that makes recovery impossible.

8. Technical and Administrative Measures for Personal Data Protection

To securely process personal data, technical and administrative measures such as encryption, access control, and security solution installation will be applied.

9. Personal Data Protection Officer

Officer: The name and contact details of the company’s personal data protection officer will be provided.
Contact: Email and phone number.

10. Changes to the Privacy Policy

The privacy policy may change due to legal or company policy updates, and such changes will be notified on the website or individually.